Membership payments and cancellations
Your membership in the Faster Fluency Conversation Club renews automatically each month, on the date you joined. For example, if you joined on January 7th, your membership renews on February 7th, March 7th, etc. until YOU cancel your membership. If you want to cancel before your next payment is taken, you must tell me before that date. Otherwise, the payment will be taken, as part of your recurring subscription payment plan.
Here’s how to cancel your membership if you decide to leave the Club:
- Email firstname.lastname@example.org with “FFCC membership cancellation” in the subject line
- Tell us why you want to cancel if you want to, but there’s no obligation. Feedback helps us improve the program for future students.
- We’ll cancel your membership and stop your payment within 48 hours.
- You’ll continue to have access to the Fluency Club until the end of your payment period.
For example, if you join on January 7th and participate in the sessions of January, February, and March, but decide on March 20th to cancel your membership, you can continue participating in the sessions for the rest of the month, and until April 6th. No further payments will be taken after this.
If you need any help or have a question, the Speak English with Christina team is here for you!
Please note that we do not give refunds if you simply do not attend or do not tell us to cancel your membership. It's like a gym membership: It's your responsibility as a good student to attend sessions regularly, and to inform us when you want to end your subscription.
Send your questions to email@example.com, and our assistant Marica will help you.