How and Why We Collect Your InformationWe only collect the information you provide to use when you leave a comment on a blog post, subscribe to our newsletter, download a free resource, get a free training series, and/or purchase a course from Speak English with Christina. This information is used to provide you the information or resources you’ve requested, to enroll you in the program, to track your preferences, and inform you of related products or services. As a Visitor, you can also use much of this website without providing any personal data. If you purchase a course, or subscribe to free resources, you’ll automatically receive our weekly newsletter via email every Tuesday. You may unsubscribe from this email newsletter any time. You’ll find an unsubscribe link at the bottom of every email. Look for the word “Unsubscribe”. We only collect information that you provide by completing an online form for free resources or when you purchase a course. This data is never sold to a third party; however, it may be shared with a third party. For example, if you purchase a course and you use PayPal to make the purchase, then your data is shared with PayPal. You can get more information about the third parties we use in the full Privacy Notice below.
When using our website and submitting personal data to us, you may have certain rights under the General Data Protection Regulation (GDPR) and other laws. Depending on the legal basis for processing your personal data, you may have some or all of the following rights:
The right to be informedYou have the right to be informed about the personal data we collect from you, and how we process it.
The right of accessYou have the right to get confirmation that your personal data is being processed and have the ability to access your personal data.
The right to rectificationYou have the right to have your personal data corrected if it is inaccurate or incomplete.
The right to erasure (right to be forgotten)You have the right to request the removal or deletion of your personal data if there is no compelling reason for us to continue processing it.
The right to restrict processingYou have a right to ‘block’ or restrict the processing of your personal data. When your personal data is restricted, we are permitted to store your data, but not to process it further.
The right to data portabilityYou have the right to request and get your personal data that you provided to us and use it for your own purposes. We will provide your data to you within 30 days of your request. To request your personal data, please contact us using the information at the top of this privacy notice.
The right to objectYou have the right to object to us processing your personal data for the following reasons:
- Processing was based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
- Direct marketing (including profiling); and
- Processing for purposes of scientific/historical research and statistics
- Rights in relation to automated decision-making and profiling.
Automated individual decision-making and profiling You will have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Filing a complaint with authoritiesYou have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the General Data Protection Regulation. If the supervisory authorities fail to address your complaint properly, you may have the right to a judicial remedy. For details about your rights under the law, visit GDPR guide
DEFINITIONS‘Non-personal data’ (NPD) is information that is in no way personally identifiable. ‘Personal data’ (PD) means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. PD is in many ways the same as Personally Identifiable Information (PII). However, PD is broader in scope and covers more data. A “visitor” is someone who merely browses our website. A “member” is someone who has registered with us to use or buy our services and products. The term “user” is a collective identifier that refers to either a visitor or a member.
INFORMATION WE COLLECTGenerally, you control the amount and type of information that you provide to us when using our website.
Our Legal Basis for Collecting and Processing Personal DataOur legal basis for collecting and processing your PD when you buy our products or services is based on and the necessity for the performance of a contract or to take steps to enter into a contract. Our legal basis for collecting and processing your PD when you sign up for our newsletter and information about our products and services through our website opt-in forms is based on consent.
What Happens If You Don’t Give Us Your PDIf you do not provide us with enough PD, we may not be able to provide you with all our products and services. However, you can access and use some parts of our website without giving us your PD.
WE COLLECT YOUR PD IN THE FOLLOWING WAYS:
Automatic InformationWe automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our website, if any, as well as the name of the website you’ll visit when you leave our website. This information may also include the IP address of your computer/the proxy server you use to access the Internet, your Internet service provider’s name, your web browser type, the type of mobile device, your computer operating system, and data about your browsing activity when using our website. We use all this information to analyze trends among our users to help improve our website.
When Entering and Using Our WebsiteWhen you enter and use our website and agree to accept cookies, some of these cookies may contain your PD.
At User and Member RegistrationWhen you register as a user or member, we collect your name, email address, and other information listed.
When Buying Products or ServicesIf you buy products or services from us, we collect your first and last name, email address, physical address, credit card or other payment information, phone number, and other information listed.
Website Comment Software or Contact FormsOur website contains comment software or contact forms that enable visitors to communicate with us live online or offline by email. In some cases, visitors can communicate with us without becoming a member or buying our products and services. When you use our comment software or contact forms, we may collect some or all the following information: your email address, first name, last name, IP address, and any other information you willingly choose to provide to us. You should limit the information you provide to us that is only necessary to answer your questions.
Performance CookiesThese cookies collect information about the use of the website, such as pages visited, traffic sources, users’ interests, content management, and other website measurements.
Functional CookiesThese cookies enable the website to remember a user’s choices – such as their language, user name, and other personal choices – while using the website. They can also be used to deliver services, such as letting a user make a blog post, listen to audio, or watch videos on the website.
Media CookiesThese cookies can be used to improve a website’s performance and provide special features and content. They can be placed by third parties who provide services to us or by our company.
Advertising or Targeting CookiesThese cookies are usually placed and used by advertising companies to develop a profile of your browsing interests and serve advertisements on other websites that are related to your interests. You will see less advertising if you disable these cookies.
Session CookiesThese cookies allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes, such as remembering what a user has put in their shopping cart as they browse a website. Session cookies also permit users to be recognized as they navigate a website so that any item or page changes they make are remembered from page to page. Session cookies expire after a browser session; thus, they are not stored long term.
Persistent CookiesThese cookies are stored on a user’s device in between browser sessions, which allows the user’s preferences or actions across a site (or, in some cases, across different sites) to be remembered. Persistent cookies may be used for a variety of purposes, including remembering users’ choices and preferences when using a website or to target advertising to them.
- Identifying the areas of our website that you have visited
- Personalizing content that you see on our website
- Our website analytics
- Remarketing our products or services to you
- Remembering your preferences, settings, and login details
- Targeted advertising and serving ads relevant to your interests
- Affiliate marketing
- Allowing you to post comments
- Allowing you to share content with social networks
Web BeaconsWe may also use a technology called web beacons to collect general information about your use of our website and your use of special promotions or newsletters. The information we collect by web beacons allows us to statistically monitor the number of people who open our emails. Web beacons also help us to understand the behavior of our customers, members, and visitors.
Google Analytics Privacy NoticeOur website uses Google Analytics to collect information about the use of our website. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. We use the information we get from Google Analytics to analyze traffic, remarket our products and services to users, improve our marketing, advertising, and to improve our website. We have enabled Google Analytics advertising features such as remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting. Google Analytics collects only the IP address assigned to you on the date you visit our website, not your name or other identifying information. We do not combine the information collected using Google Analytics with PD. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of our website. For more information on how Google collects and processes your data, visit https://www.google.com/policies/privacy/partners/ You can prevent Google Analytics from using your information by opting out at this link: https://tools.google.com/dlpage/gaoptout
HOW YOUR INFORMATION IS USEDWe use the information we receive from you to:
- Provide our products and services you have requested or purchased from us
- Personalize and customize our content
- Make improvements to our website
- Contact you with updates to our website, products, and services
- Resolve problems and disputes
- Contact you with marketing and advertising
- that we believe may be of interest to you
Communications and EmailsWhen we communicate with you about our website, we will use the email address you provided when you registered as a member or user. We may also send you emails with promotional information about our website or offers from us or our affiliates unless you have opted out of receiving such information. You can change your contact preferences at any time through your account or by clicking “Update my preferences” in the emails you receive from us. Sharing Information With Affiliates and Other Third Parties We do not sell or rent your PD to third parties for marketing purposes. We may provide your PD to third-party service providers we hire to provide services to us. These third-party service providers may include but are not limited to:
- payment processors (PayPal and Stripe)
- web analytics companies (Google Analytics)
- advertising networks (Facebook)
- data management services
- email service providers (Mailchimp)