Hey there, and welcome to Speak English with Christina, where you’ll have fun becoming fluent in American English. I’m your English coach Christina, and today, we’re traveling again! And we need a place to sleep!
So today you’ll learn what to say when you check in to a hotel in English, so you can start your trip with confidence. Let’s go!
ARRIVING AT RECEPTION
You probably know what’s going to happen when you arrive at reception. But let’s be sure you can understand what the receptionist says to you at the front desk. The front desk is the reception, the place where you check into the hotel. And to check into your hotel, to check into your hotel is the process you do when you arrive.
The first thing you can say when you check in is Hello, I have a reservation under the name of Christina Rebuffet. And instead of trying to spell your name, it’s easier to just give them a copy of your reservation if you have it.
In fact, the receptionist may ask Do you happen to have your booking confirmation with you? In real spoken English, it sounds like /duhyuh happuhn tuhav yuhr buhkin confuhrrmashun wih thyou?/
Do you remember what to say when you give something to someone? “Here you go.”
The receptionist will then ask for your payment card, and if you booked online, it often needs to be the same card you used to make the booking.
You’ll hear Do you have the card you used to make the booking?, which sounds like /duh yuh av thuh car djuh yooz tuh make thuh buh kin?/
PAYING A DEPOSIT
In some hotels, they ask for a security deposit. This is money they temporarily block in your account. just in case you have a rockstar party and destroy the hotel room. Or if your kid colors on the walls. Things like that.
Don’t worry, if you don’t destroy anything, the hotel reimburses you, they give your money back. But you need to have this money available in your account.
The receptionist might explain We’re going to put a $120 hold on your card. It’s a security deposit of $30 a night, which sounds like “/wir gonna puh duh hundrid in twenny dolluhr hol don yuhr card/ and then /Itzuh suh kyuhr ih dee duhpohzit uh thurdee dolluhrz uh naït/
They may also call this “a refundable deposit”. Just don’t trash your hotel if you want them to give you your money back!
PARKING
If you rented a car, you’ll need to park it somewhere. If your hotel is in a big city, parking is not cheap! You might have the option to “park in a parking garage” . With a security guard, maybe even valet service, where someone parks your car and brings it back to you (don’t forget to tip the valet!!)
Or the hotel may have a parking lot nearby. This is generally less expensive, but your car is just in a big open parking area. The receptionist will ask “Are you going to need to park your car while you’re here?” which sounds like /uhr yuh gonna need tuh par kyuhr car whaï yuhr here?/
If you want to park your car in the parking lot, the receptionist might indicate that it’s “2 blocks down the street” .
In cities, a block is the distance between two parallel streets, since many American cities look like a grid. So you might have a short walk from your car to your hotel, but you can walk off the big burger you ate for dinner.
FILLING OUT FORMS
Often, when you check into a hotel, you need to complete some forms, or as we more often say “fill out a form”, or fill in a form. Fill in, fill out, it’s the same exact thing: To complete a form.
Of course, you’ll have to fill out a form with your personal information, name, contact information, etc. but if you park your car, they may also ask for the make & model of your car.
For example, a Ford Mustang, a Chevy Malibu, a Hyundai Sonata, etc. And you may need to fill in your license plate number.
BREAKFAST
My favorite meal of the day! A big American breakfast! If you’re lucky, your hotel will have a breakfast buffet, with eggs, sausage, bacon, toast, everything! Or maybe just a continental breakfast, which is a fancy expression for industrial pastries, generally.
Often breakfast is included in the price of the room, but to be sure, you can ask “Is breakfast included in the price of the hotel?”
If the receptionist responds with something more complex than “yes” or “no”, like for example “There’s complimentary coffee and snacks in the lobby”, “complimentary” means free. But you might have to pay for a complete breakfast, a real breakfast at the hotel restaurant.
Note to the hotel we stayed at in Houston last year: Coffee and a snack bar is NOT a real breakfast!
Now, watch the episode to hear how all of these expressions are pronounced!
Now what about you?
Have you ever stayed in a hotel in the USA?
Share your story with us! What was it like? I love reading your stories in the comments.
Thanks for learning English with me, and have fun on your next vacation!
Christina
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I use to check in by website as booking.com or hotels. com and I use an e-card o do it. I nvrr had any problem with the desk by having my real card with a differennt number than the card used to check in annd it’s the same when I rent a car. I think if I had your problem and no other card I’d to found an ATM and pay cash. In my filters to find hotel, I put parking, no smoking room and breakfast and when I’m with my dog (yes I often travel in USA with my dog!!) I add pets allowed.
I cross fingers, it’s alright till today! Hope it will be the same for your next trip.
Hi Dom, Lucky you! I’ll knock on wood that you continue to have no problems when you travel! I agree, websites like booking.com have made it much easier to book and check in. You could almost do it automatically like at the airport, and then you wouldn’t even need to speak English (but that wouldn’t be any fun, would it?) Do the hotels often ask you for a pet deposit for your dog? And does he enjoy traveling?
Hi, Christina! I love your style in these videos, entertaining and well-designed and implemented. Actually, I liked this one so much that I created an interactive video quiz about it: https://en.islcollective.com/video-lessons/checking-hotel-english-pt1-learn-christina using the web-based video quiz maker of iSLCollective.com.
I broke it up into two quizzes, because I thought the practice will work better if it requires only 5 minutes of free time at a time. The second quiz is coming soon.
I hope you’ll like it, too!
Wow, Peter, I’m honored that you’ve created exercises to go with my videos! I do like it, and I’m sure students will enjoy it too! Thanks for doing that!
Here comes the second quiz: https://en.islcollective.com/video-lessons/checking-hotel-english-pt2-learn-christina
Awesome, thanks for this Peter!!
Can you do a video for the verb “faltar” in english? Cause’ I get confused with lack or miss which are the translation for “faltar” Thank u.
Hi Carlos,
Thanks for the suggestion, but how would you translate the word “faltar” in English? Or can you give me some examples of how it would be used in some sentences? Thanks!
It was good to know the history behind the picking up of essay also they can be written in quite wonderful place. Just a glance is enough to make someone understand the value of each essay. Really a good article.
Hello Cristina,
what’s the correct form to say:
I wanna DO the check in…
or
I wanna MAKE the check in…
thank you…
Aline
Nice
I have already heard I have a booking in the name of …. What is the difference between this sentence and I have a booking under the name of…. ? Do they have the same meaning? Thanks a lot